Policies & FAQ

Everything you need to know before you buy.

All Sales Final

No refunds. No returns. No exchanges. No trades. Every purchase is final — please make sure you love it before you buy.

Pickup Window

You have two weeks from the time of purchase to arrange a pickup. After that, the transaction is forfeit and the item goes back on sale.

No Deliveries

We do not offer delivery. If you need shipping, it must be arranged and paid for at the time of purchase.

First Come, First Served

All items are sold on a first come, first served basis. If you see something you love, don't wait — it might not be there tomorrow.

Payment Methods

We accept most payment apps — including Venmo, Zelle, and Facebook Pay — as well as exact cash. No checks, no IOUs.

How Rewards Work

When you sign up, you join our loyalty program automatically. Here's how it works.

What Are XP and Coins?

XP (experience points) tracks your loyalty level — it goes up but never goes down. Coins are earned alongside XP and can be spent in the Coin Shop on scratch cards and discount coupons.

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How Do I Earn Them?

Create an account 50 XP + 50 Coins
Visit the site each day 5 XP + 5 Coins
Make a purchase 25 XP + 25 Coins
Complete weekly challenges 25 XP + 25 Coins
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Loyalty Tiers

As you earn XP, you level up through three tiers. Higher tiers get better odds on scratch card prizes.

🧭 Explorer 0 XP 🔍 Treasure Hunter 300 XP 👑 Vault Master 1,000 XP
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What Can I Spend Coins On?

Head to the Coin Shop on your Rewards page. You can buy mystery scratch cards (150 coins) or discount coupons ranging from 5% to 25% off (100–750 coins).

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What Are Scratch Cards?

You get a scratch card every time you make a purchase, and you can buy extra ones with coins. Scratch it to reveal a prize — bonus coins, a discount coupon, or even a free small item.

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What Are Badges?

Badges are collectible achievements you earn for milestones — like your first purchase, visit streaks, and reaching new tiers. Check your badge collection on the Rewards page.

Do Coins Expire?

Coins never expire. However, coupons and unscratched scratch cards expire after 30 days. XP and badges are yours forever.

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